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Return Policy

Shipping, Returns, and Refund Policy

Last updated: February 01, 2024

Thank you for shopping at Grapevine Studies.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Inscribed Network, LLC, PO Box 2123, Glenrock, WY 82637.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Grapevine Studies, accessible from https://www.grapevinestudies.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Shipping

All orders are shipped within 3 business days. If an order is back-ordered you will be notified by email. Once an order or back ordered has shipped, you will receive a tracking number within 1 business day.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. Return of funds into your original method of payment can take 3 to 10 days.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days and result in a 20% restocking fee
  • The Goods are in the original packaging or the equivalent
  • The Goods are in NEW condition: no writing, marks, bent pages, or damaged corners.
  • The Goods returned that are damaged in shipment because of poor packaging will result in a 50% restocking and damage fee

The following Goods cannot be returned:

  • Digital Goods are non-refundable
  • The supply of Goods which are not suitable for return due to damage.
  • The supply of Goods which were purchased from a third party.

Shipping frees are non-refundable.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Goods returned due to an error at Grapevine Studies:

  • Contact us at 307-529-2019 (text is acceptable to this number) or Email us [email protected] to notify us of our mistake.
  • If you choose to keep the incorrect items shipped to you, we will give you a 50% discount and fulfill your order correctly.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Grapevine Studies
Returns Department
PO Box 2123
Glenrock, WY 82637

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.